1. Parties
The agreement is between Bullionbars
International (Private) Limited and the
customer
2. Interpretation 2.1 Account means the Bullion account
administered by Bullionbars International. 2.2 Order means a purchase, sale or storage
request placed by a Customer, either online,
in person, via phone, via email or via any
other method of communication that has
been accepted by Bullionbars International. 2.3 Bullion means a unit of investment gold in
various denominations 2.4 Unallocated Bullion means a fifth of a
1gram Bullion Asset 2.5 Agreement means these terms and
conditions which includesthe application
form 2.6 Customer means an individual or corporate
who purchases a Bullion Asset 2.7 Bullionbars International means Bullionbars
International (Private) Limited. 2.8 Application Form means the application
form issued by Bullionbars International
where these terms and conditions are
attached. 2.9 Website or ‘web site’means the website
owned and registered by Bullionbars Pvt Ltd,
located at www.bullionbars
internationafrica.net
3. Applying for an Account 3.1 Bullionbars International shall open an
Account for Customer for purchase of a
Bullion Asset(s) 3.2 Customer may only open the Account at a
Bullionbars International Banking Hall or
electronically through the official website. 3.3 To qualify for an Account Customer must
submit:
(i) A valid identification document e.g.
national ID or passport in the case
of an individual application.
(ii) A certified copy of certificate of
incorporation and certified copies
of national IDs of directors of the
company in the case of corporates.
(iii) Proof of residence/Proof of address
and/or CR 2 form whichever is
applicable. 3.4 Customer shall be deemed to have opened
an Account and accepted the application for
by:
(i) Completing and signing the
application form and providing all
details and documentation required
in the Application Form to
Bullionbars International’s
satisfaction;
(ii) Payment of the Bullion Asset(s)
4 Customer Service
During the life of this agreement the customer
will have access to Bullionbars International
customer service facilities which will handle their
queries and complaints.
5 Data and Privacy
The customer hereby acknowledges and agree that: 5.1 The customer is required to furnish
Bullionbars International with personal
information and other data in terms of the
agreement to allow for the provision of Services.
The customer undertakes to provide such data and
personal information as required in the application
and provide Bullionbars International with
amendments to such data and personal
information as and when such amendments occur. 5.2 Bullionbars International undertakes to only
use the personal information for the purpose of
administering the Agreement and shall only
disclose such personal information to such of its
third party business partners as is necessary to
enable the provision of the Services and/or if
required to do so in terms of the law.
6 Payment Policy 6.1 The prices of the products offered by Bullionbars
International follows the spot-price for gold as well
as other price mechanisms 6.2 Bullion orders are supplied strictly upon payment. 6.3 Payment of Bullions shall be made either through
Bullionbars International Bank, online or through any
of our outlets. 6.4 Payments shall be strictly done in $US (US
Dollars) only, unless prior arrangements have been
made and approved with Bullionbars International
.
7 Buy-Back Service 7.1 Bullionbars may buy back bullions upon
customer request. 7.2 A customer shall be responsible for keeping the
bullions in a more responsible manner, so as to
maintain its original appearance 7. Bullionbars International will not buy back
bullion that are
i. Not bough from Bullionbars International
ii. Not in the original packaging
iii. In a broken packaging or seal 7.4 The buy-back price shall be at prevailing market
price, or at the original price on condition that the
customer paid for price guarantee
8 Limitation of liability 8.1 Bullionbars International does not provide any
warranty in respect of, and shall not be liable for any
loss or damage, including any loss of profits,
business or revenue or any consequential loss
suffered by the customer as a result of
i. Changes in global gold prices
unless if the Bullion is bought on
price guarantee
ii. Any damages or loss the Customer
incurs through negligence or
otherwise
9 Address 9.1 The customer chooses as their address for service
of any legal process or official correspondence from
Bullion Bars International the Customer’s address
written on the application Form. 9.2 Any notice made by one Party to the other (the
addressee) may be delivered;
a) by hand during the
normal business hours of the addressee’s
b) by
registered agent post or courier and such notice shall
be deemed to have been received by the addressee
within forty-eight hours from the time it was sent
unless the contrary is proved by the addressee. 9.3 If the customer’s address changes Bullionbars
International must be advised in writing and the
change will take effect fourteen (14) days after
Customer has given Bullionbars International notice.
The same will apply to Bullionbars International if its
address also changes.
10 General 10.1 Governing law: this agreement shall be
governed by, construed or otherwise interpreted in
accordance with the Laws of Zimbabwe. The
customer and/or user shall comply with all applicable
laws and governmental regulations 10.2 Jurisdiction: the customer agrees to the
jurisdiction of the magistrates Court in Harare in the
event of any dispute leading to litigation arising out
of matters in terms of this agreement or connected
there to, and in the event that customer is found liable
he shall be obliged to pay Bullionbars International
costs at a legal practitioner-client scale 10.3 The Whole Agreement: this agreement which
includes the application form issued by Bullionbars
International constitutes the whole agreement of the
customer. Parties may vary any of the terms and
conditions of this agreement by means of issuing a
new agreement.
