1. Parties The agreement is between Bullionbars International (Private) Limited and the customer
2. Interpretation
2.1 Account means the Bullion account administered by Bullionbars International.
2.2 Order means a purchase, sale or storage request placed by a Customer, either online, in person, via phone, via email or via any other method of communication that has been accepted by Bullionbars International.
2.3 Bullion means a unit of investment gold in various denominations
2.4 Unallocated Bullion means a fifth of a 1gram Bullion Asset
2.5 Agreement means these terms and conditions which includesthe application form
2.6 Customer means an individual or corporate who purchases a Bullion Asset
2.7 Bullionbars International means Bullionbars International (Private) Limited.
2.8 Application Form means the application form issued by Bullionbars International where these terms and conditions are attached.
2.9 Website or ‘web site’means the website owned and registered by Bullionbars Pvt Ltd, located at www.bullionbars internationafrica.net
3. Applying for an Account
3.1 Bullionbars International shall open an Account for Customer for purchase of a Bullion Asset(s)
3.2 Customer may only open the Account at a Bullionbars International Banking Hall or electronically through the official website.
3.3 To qualify for an Account Customer must submit:
(i) A valid identification document e.g. national ID or passport in the case of an individual application.
(ii) A certified copy of certificate of incorporation and certified copies of national IDs of directors of the company in the case of corporates.
(iii) Proof of residence/Proof of address and/or CR 2 form whichever is applicable.
3.4 Customer shall be deemed to have opened an Account and accepted the application for by:
(i) Completing and signing the application form and providing all details and documentation required in the Application Form to Bullionbars International’s satisfaction;
(ii) Payment of the Bullion Asset(s) 4 Customer Service
During the life of this agreement the customer will have access to Bullionbars International customer service facilities which will handle their queries and complaints.
5 Data and Privacy
The customer hereby acknowledges and agree that:
5.1 The customer is required to furnish Bullionbars International with personal information and other data in terms of the agreement to allow for the provision of Services. The customer undertakes to provide such data and personal information as required in the application and provide Bullionbars International with amendments to such data and personal information as and when such amendments occur.
5.2 Bullionbars International undertakes to only use the personal information for the purpose of administering the Agreement and shall only disclose such personal information to such of its third party business partners as is necessary to enable the provision of the Services and/or if required to do so in terms of the law.
6 Payment Policy
6.1 The prices of the products offered by Bullionbars International follows the spot-price for gold as well as other price mechanisms
6.2 Bullion orders are supplied strictly upon payment.
6.3 Payment of Bullions shall be made either through Bullionbars International Bank, online or through any of our outlets.
6.4 Payments shall be strictly done in $US (US Dollars) only, unless prior arrangements have been made and approved with Bullionbars International .
7 Buy-Back Service
7.1 Bullionbars may buy back bullions upon customer request.
7.2 A customer shall be responsible for keeping the bullions in a more responsible manner, so as to maintain its original appearance
7. Bullionbars International will not buy back bullion that are
i. Not bough from Bullionbars International
ii. Not in the original packaging iii. In a broken packaging or seal
7.4 The buy-back price shall be at prevailing market price, or at the original price on condition that the customer paid for price guarantee
8 Limitation of liability
8.1 Bullionbars International does not provide any warranty in respect of, and shall not be liable for any loss or damage, including any loss of profits, business or revenue or any consequential loss suffered by the customer as a result of
i. Changes in global gold prices unless if the Bullion is bought on price guarantee
ii. Any damages or loss the Customer incurs through negligence or otherwise
9 Address
9.1 The customer chooses as their address for service of any legal process or official correspondence from Bullion Bars International the Customer’s address written on the application Form.
9.2 Any notice made by one Party to the other (the addressee) may be delivered;
a) by hand during the normal business hours of the addressee’s
b) by registered agent post or courier and such notice shall be deemed to have been received by the addressee within forty-eight hours from the time it was sent unless the contrary is proved by the addressee.
9.3 If the customer’s address changes Bullionbars International must be advised in writing and the change will take effect fourteen (14) days after Customer has given Bullionbars International notice. The same will apply to Bullionbars International if its address also changes.
10 General
10.1 Governing law: this agreement shall be governed by, construed or otherwise interpreted in accordance with the Laws of Zimbabwe. The customer and/or user shall comply with all applicable laws and governmental regulations
10.2 Jurisdiction: the customer agrees to the jurisdiction of the magistrates Court in Harare in the event of any dispute leading to litigation arising out of matters in terms of this agreement or connected there to, and in the event that customer is found liable he shall be obliged to pay Bullionbars International costs at a legal practitioner-client scale
10.3 The Whole Agreement: this agreement which includes the application form issued by Bullionbars International constitutes the whole agreement of the customer. Parties may vary any of the terms and conditions of this agreement by means of issuing a new agreement